Hot Tub Warehouse
Operating System
End-to-end Business Operating System

One platform from enquiry to retention.

CRM, ERP, warehousing, logistics, installations, field service and automation — unified in a single operating system for Hot Tub Warehouse. Multi-currency, Sage/Xero-ready.

Core system architecture

Twelve interconnected modules managing the full lifecycle of the business — all operating from a single customer record.

CRM

Centralised customer records — sales, installs, service, warranty.

Sales & Quoting

Lead → quote → sale pipeline with bundle-based quoting.

Orders

Full order lifecycle with deposit tracking and allocation.

Inventory

Multi-location, serialised stock for tubs, parts and chemicals.

Logistics

Route planning, vehicle allocation, load planning.

Installations

Site surveys, scheduling, checklists, handover.

Field Service

Engineer scheduling, job tracking, parts usage.

Parts & Assets

Installed product tracking, warranty, fault history.

Hire

Booking, availability, delivery and condition reporting.

Automation

Follow-ups, service reminders, chemical reorders, reviews.

Sage Integration

Invoice sync, payment status, customer data.

Purchasing

Suppliers, POs, container tracking, landed costs.